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As freight brokers battle fraudsters intent on cargo theft, they are building defenses that combine multiple technologies provided by vendors and augmented by their own systems.

Refrigeration technology for temperature-controlled trailers has expanded beyond conventional diesel-powered refrigeration units to a growing number of greener alternatives.

Suppliers of transportation management systems are building connections with virtual agents and assistants powered by AI while also investing in their own AI features.

As artificial intelligence continues to advance, technology developers are beginning to introduce AI-powered virtual agents and assistants that could change how logistics work is done.

There was a time when preventive maintenance on trailers was perforned every three months. Then it stretched to four months, and now it’s at six. Connected technology is a big reason why.

As technology systems helped advance collaborative freight movements among brokers, carriers and shippers, thieves also have targeted the sector as an area ripe for fraud.

Brokers make a distinction between co-brokering, done legitimately as a necessity in a fast-paced business environment, and double-brokering, often done by fraudsters.

In addition to installing video-based safety systems in the cabs of their trucks, some fleet operators also are deploying cameras on the side of the truck and even rear cameras on the trailer.

As the use of onboard cameras has expanded in trucking, so have the capabilities of these video-based systems, which increasingly use AI to more efficiently extract insights from video.

Receptiveness to safety technologies depends on the specific technology and the understanding of it. Drivers tend to favor road-facing cameras but dislike cameras aimed at them.