Brokers, 3PLs Gaining Share as Recession Spurs Competition
Firms Say Non-Asset Model Attracting Business
This story appears in the June 29 print edition of Transport Topics.
Freight brokers and other third-party logistics providers say their non-asset-based models are helping them to steadily gain market share during the ongoing recession.
The change may be a long-term trend or the effect of cost-conscious shippers, asset-based carriers鈥 diversification, stronger customer relationships 鈥 or all of the above 鈥 but freight brokerage is playing a larger role today in threadbare shipping markets, industry experts told Transport Topics.
鈥淥ur business and the whole brokerage business have been growing for the last 20 or more years,鈥 said John Wiehoff, chairman and CEO of C.H. Robinson Worldwide, which uses more than 50,000 carriers. 鈥淲e have been taking market share for quite some time now because of shippers鈥 acceptance of 3PLs.鈥
鈥淲e may be a short-term marriage of convenience for some, but we don鈥檛 feel that鈥檚 the long-term driver of the market,鈥 Wiehoff told TT. 鈥淭he things we want to be good at are people, technology, building relationships and account management 鈥 that is what we believe we are bringing to the marketplace.鈥
George Abernathy, executive vice president of 3PL Transplace Inc., said asset-based carriers 鈥渉ave become more broker-like鈥 in response to market pressure and stronger brokerage companies that are gaining share.
Ten of 11 publicly traded dry-van truckload carriers also do brokerage business, including Werner Enterprises and J.B. Hunt Transport Services.
Derek Leathers, chief operating officer of Werner, said shippers are more interested in exploring brokerage options the company offers as they search for lower rates.
鈥淭he day of carriers being all things to all people is over,鈥 said Leathers. 鈥淭he aggressive rate negotiations have taken away any incentive to do that. A blended solution is what we are trying to achieve.鈥
That means focusing Werner鈥檚 assets on freight lanes where volume is very dense and using third-party carriers on other routes, he said.
鈥淲e are seeing an evolution that has been occurring all over the brokerage world,鈥 said Dahlman Rose analyst Jason Seidl. 鈥淏rokers have gotten larger. The success that brokers are having now is because shippers are looking for the lowest-cost provider, and that is brokers.鈥
鈥淭hey [brokers] are proving their mettle and building relationships with shippers,鈥 said Andy Vanzant, vice president of sales for Roehl Transport, during a conference call.
Roehl began a brokerage operation 18 months ago 鈥渁lmost as a last resort鈥 to offer more freight options and retain customers, Vanzant said.
Others don鈥檛 see a market-share shift.
鈥淚鈥檓 not convinced that [brokers] are gaining market share,鈥 said John Smith, CEO of CRST International. 鈥淲e have our own brokerage, and we have lost some brokerage accounts because [shippers] want to use asset-based carriers. On the asset side, we have lost business due to brokerage.鈥 鈥淚 do not believe that brokerage has taken market share during the downturn,鈥 said No毛l Perry, senior consultant at FTR Associates and a former CSX Corp. and Schneider National executive.
鈥淎sset players tend to switch their overflow freight from brokerage to their idle assets when freight falls,鈥 Perry said. 鈥淭his phenomenon should temporarily slow the long-term trend toward brokerage that I expect to see resumed when freight begins to grow.鈥
Hard evidence of share gain does not exist, experts say, but multiple anecdotal indicators point that way.
J.B. Hunt鈥檚 brokerage loads rose 80% in the first quarter, and Werner鈥檚 brokerage business rose 21% last year.
A Transportation Intermediaries Association survey found that brokered freight volumes held steady from the fourth quarter to the first quarter, while American Trucking Associations鈥 tonnage index fell 3% over those periods.
Consulting firm Armstrong & Associates measured a 6.7% in-crease in brokers鈥 net revenue, the difference between the price shippers pay and the cost of transportation, from 2007 to 2008.
Abernathy and Leathers agreed that when the market improves, small, undercapitalized brokers will have difficulty.
鈥淪mall brokers with no capital to back them that suffer liability accidents have a chance of survival that is less than zero,鈥 Leathers said. 鈥淭he large, well-capitalized brokers, of which we believe we are one, will survive.鈥
鈥淭here will be a fall out among some of the brokers who don鈥檛 have a depth of capacity,鈥 said Abernathy 鈥 although he said he expects well-financed brokers with a large corps of carriers to thrive.
鈥淭he pie for the brokers will grow in the future, but more parties will be trying to carve it up,鈥 Seidl said.
鈥淭he logistics companies are here to stay,鈥 said TIA President Bob Voltmann.
鈥淸Brokers] keep adding value by making themselves more relevant. They are showing that they can take shippers鈥 freight, move it successfully and find good-quality carriers with good rates in any market,鈥 Voltmann said.
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