Adjusters Total Flood-Stricken Trucks; Owners Still Retrieve, Repair Vehicles

By Seth Clevenger, Staff Reporter

This story appears in the Nov. 26 print edition of Transport Topics.

Floodwaters left by Superstorm Sandy sent many commercial trucks to the junk yard, and service providers are warning that those vehicles that can be repaired probably will face recurring maintenance issues.

Though insurance companies are totaling the majority of the trucks that were partially submerged in the contaminated water, some carriers have no choice but to repair their vehicles or go out of business, according to dealers in areas hit hardest by the storm.

Joe Pezzolla, service manager and dealer principal at Frank鈥檚 Truck Center and Meadowlands Freightliner in Lyndhurst, N.J., said numerous flood-damaged trucks have come to his business, and most of them are total losses.



鈥淭he insurance companies are totaling for salvage without really even pricing a lot of stuff because they don鈥檛 want to be responsible for supplement after supplement,鈥 he said. 鈥淭he water thing is kind of touchy because you think you have it all, but then you develop corrosion issues throughout the harness and other areas. It can be an endless thing.鈥

Alex Ciraco, a service writer at the Jamaica, N.Y., location of Gabrielli Truck Sales, said his customers have more flood-

damaged trucks than the service shop can take.

鈥淲e definitely had a lot of stuff come in that was damaged,鈥 he said. 鈥淎 lot of them are a total loss.鈥 Ciraco estimated that 75% of the trucks were totaled, particularly after salt water rose to the dashboard and seeped into the electrical circuits.

The National Automobile Dealers Association estimated that between 100,000 and 250,000 cars and light trucks were damaged as a result of Sandy but did not have an estimate for the number of medium- and heavy-duty trucks that were damaged by the storm.

Insurance adjusters are totaling trucks without a fuss.

鈥淭hey鈥檙e not even looking at numbers. They鈥檙e lifting up floor mats, feeling the mat, and if the mat鈥檚 wet or they see a water line above the floor, it鈥檚 a done deal,鈥 said Pezzolla, adding that Class 8 tractors that he鈥檚 been able to save 鈥渨eren鈥檛 in 6 feet of water; they were in 2 feet of water.鈥

For example, the cost of repairs on one of the tractors he fixed was about $6,800 for a $90,000 vehicle.

鈥淭he water on that truck was about 3 feet high, so it did get in the fuel system; it did get in the rear axle; it did get in the transmission; but it did not get in the engine,鈥 Pezzolla said. 鈥淲e cleaned the harnesses out; we replaced the battery; we replaced the starter. Anything that hit the water, we replaced, but it didn鈥檛 amount to be that much. So the guys who are walking in and totaling everything are just making the job easy and filling up the scrap yards with trucks.鈥

About 80% of the flood-damaged heavy-duty trucks are being totaled, he estimated.

For the trucks that are repaired, the business is adding a disclosure on work orders that the vehicle was in a flood, he said.

Pezzolla said some customers are buying their trucks back and fixing them anyway, even though they have coverage, 鈥渂ecause they鈥檙e out of business without the trucks.鈥

鈥淵ou can鈥檛 go out and refinance a whole fleet, even though you鈥檙e getting insurance money, because your insurance money isn鈥檛 coming that quick,鈥 he said.

The amount of repairs necessary for a vehicle damaged by floodwater depends on the level of immersion, the concentration of salt and contaminants and duration of exposure, said Juergen Steinhart, manager of service systems and documentation at Daimler Trucks North America.

For engines and transmissions, Steinhart said, it is crucial for technicians to analyze whether water or contaminants mixed with the oil. They also should check for water in the fuel system, he added.

Depending on the amount of water, systems may require a simple flush of the engine oil system, all the way to a complete disassembly, cleanup and rebuilding of the transmission, Steinhart said.

Water also poses a serious threat to trucks鈥 electronic components.

鈥淥nce the water rises above the floor of the cab, critical vehicle controllers as well as all major powertrain controllers will be impacted,鈥 Steinhart said.

Mike Kalkoske, director of quality services for Kenworth Truck Co., based in Kirkland, Wash., said electronic control units that were submerged should be replaced because board-mounted components could have been damaged. Electrical connections should be disconnected, dried and inspected for corrosion, he added.